1. Enter your email address, if you're not registered, select "New customer," otherwise log in
2. Enter registration info
Amazon's login and registration screen is the standard by which other login screens are measured. The simple flow consists of: 1) entering your email address, and 2) entering your password. If you are a new customer, simply select the new customer radio and the follow up screens provide the registration flow.
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05/15/08 @ 21:47
Funny -- the Amazon login screen is one of my least favorite authentication UIs. The tab index on those fields starts with e-mail address, then goes to the radio buttons (the "No, I am a new customer" option is selected by default), and then to the password field. If the user is tabbing through the form this way and enters a password without manually switching the radio button selection, the form delivers an error (server side! so slow!) that asks what the user intended to do.
A better implementation would be to have the radio button automatically flop to "Yes, I have a password" if the user enters data in the password form.
Am I right, or missing something?
05/15/08 @ 23:24
Jenn, you're right, and I agree that should be "No, I'm a new customer" radio by default, then flip to "Yes, I have a password" if user enters text into password input. Guess I missed that since I registered so long ago. But I'm a new customer should definitely be the default when you click the "New customer? Start here" link from the header. This IS the right flow for registered users logging in, however.
Nice catch! I don't know why they haven't caught this poor flow. This version of the registration form must have been up there for years.
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