This looks like a pretty nice service for certain types of observation. There doesn't appear to be any options for interacting with users, e.g. video/audio capture, task marking. I suppose on a siloed test server you could drive test session tasks and do an additional recording via other software. But at that point, you might as well go a more traditional route using web-based methods. But this should definitely be useful for some testing needs. Would love to hear more about people's experiences with this.