Blog

The 10% Myth and How to Put Your Creative Process on Autopilot

· Michael Angeles

What if we could eliminate noise and give our brains space to do harder work or process different things?

The Costanza Principle

There's a particularly funny episode of Seinfeld titled "The Abstinence," where George abstains from sex because his girlfriend has Mono, and strange things begin to happen to the serial underachiever. He appears to utilize more of his brain and becomes mentally sharp. He remembers where he left things years ago. He starts to read and understands math. He becomes more intelligent. Of course he ruined it all in a weak moment with a comely waitress.

That comedy sketch summarizes a simple and persistent myth that has stuck for years—that we use only 10% of our brain. That number may have more to do with 10 percent of our potential or capacity rather than 10% of brain use. But the idea sticks, I think, because of that hopeful notion of doing more than one thinks she is capable.

I thought of the Seinfeld sketch while I was reading Barry Schwartz's The Paradox of Choice and it put me on a separate train of thought about creativity and productivity. What if we could take the idea of eliminating noise in order to give our brains space to focus, to do harder work, or to process different things?

Schwartz says that in effect we do this every day when we go into autopilot to take care of our morning routines—bathing, shaving, brushing, etc—because we don't need or want to waste time and effort considering choices all the time. So it started me wondering how this idea translates to the work I do.

The are two ways I thought this idea could have some benefit for me: first as a tool for freeing my mind in everyday creative activity, and second, as a tool for users of the things I design not to feel overwhelmed with choice and decision making.

So I started listing how I might make this idea work in each of those contexts. For now, I'm going to focus on how this relates to my creative process, and what I try to do that now seems related to this idea.

Processes

If I learn and use a technique or process, I write about it and when necessary turn it into a set of tools that support the process. I record the steps in the system for re-doing without having to re-learn. I modify what I learn and borrow from others when what I've gleaned limits my ability to get things done.

I've done this over and over with all of the information architecture and interaction design practices that I employ. I just stand on the shoulders of those who pioneer and test these processes, making use of what makes sense, and discarding aspects as needed. This is one of the aspects of agencies that I think is really great. Processes are so well defined for those inside and outside the agency to understand that it becomes part of the common language of the team.

Tool Sets

I find toolsets and frameworks for nearly everything I do, or I create them when I can't find them. They add rigor to my process, and allow me to re-use without thought. I break out of the frameworks as necessary, but start with a sense of the complete framework, even if only in concept, and expand to satisfy my use cases and needs.

One of the things I learned early in my career from Perl programmers I worked with is that code libraries help you to be lazy. Laziness can be a virtue if it means you don't want to sweat the routine and small things so you can focus on the bigger ideas. Designers also do this with design pattern libraries and component libraries. I don't limit myself to only what libraries provide, but I do exploit them when they're useful and save me time and effort.

So what does this buy you?

I think to sum up, this all comes back to the idea of freeing your mind from the tyranny of small decisions, so you can focus on the bigger, more intellectual or creative ones. A lot of this isn't exactly auto-pilot, or may not feel that way in the beginning. But after years of developing and evolving these things, I feel some of the routines or toolsets I've created have become a part of my vocabulary. The only problem is maybe that other things compete for the open space I create. I have more to say about that, and the issue of focus, but will leave that to another entry.

I'll end as I often do with a question. What kinds of things are you doing to put your work life on autopilot?

Just add an egg: Usability, User Experience and Dramaturgy

· Michael Angeles

Harry Brignull quotes a passage from Susan Marks' Finding Betty Crocker to tell the story of how the cake mix maker used a clever bit of imagination about the process of using their product to give customers the feeling of playing a desirable role--that of home-maker and cook. They did this by simply requiring that real eggs be used in making cakes, rather than incorporating powered egg, and marketed this as a benefit.

Brignull sums up the use of psychology in the creation of this story and sense of role as a clever manipulation of the user experience.

[P]sychologists realized the customer wanted to play the role of a successful home-maker and cook. We could even go so far to argue that their customers may have felt societal pressures to perform this role well. The egg, therefore, becomes more than an ingredient, and more than just an extra pleasurable step. It becomes a prop, enabling the customer to play a social role.

Brignull points out that we can make that comparison to usability and efficiency vs. the creation of emotional contact and the feeling of satisfaction. The egg stands in place of some role that enables some aspect of the fulfilling experience. Looking at the experience from this perspective has so much to do with understanding the customer, and what they want to get out of making cakes.

http://www.90percentofeverything.com/2009/10/20/just-add-an-egg-usability-user-experience-and-dramaturgy/

Multi-Touch System I have Known and Loved

· Michael Angeles

Bill Buxton's "Multi-Touch System I have Known and Loved" has been updated as of Sept. 2009. The article provides examples and a history of the multi touch systems Buxton has been involved with or known about over the years.

Multi-touch technologies have a long history. To put it in perspective, my group at the University of Toronto was working on multi-touchin 1984 (Lee, Buxton & Smith, 1985), the same year that the first Macintosh computer was released, and we were not the first. Furthermore, during the development of the iPhone, Apple was very much aware of the history of multi-touch, dating at least back to 1982, and the use of the pinch gesture, dating back to 1983. This is clearly demonstrated by the bibliography of the PhD thesis of Wayne Westerman, co-founder of FingerWorks, a company that Apple acquired early in 2005, and now an Apple employee.

In making this statement about their awareness of past work, I am not criticizing Westerman, the iPhone, or Apple. It is simply good practice and good scholarship to know the literature and do one's homework when embarking on a new product. What I am pointing out, however, is that "new" technologies - like multi-touch - do not grow out of a vacuum. While marketing tends to like the "great invention" story, real innovation rarely works that way. In short, the evolution of multi-touch is a text-book example of what I call "the long-nose of innovation.

View the examples at Buxton's site.

http://billbuxton.com/multitouchOverview.html

PhotoSketch Storyboard Application

· Michael Angeles

PhotoSketch is an online tool created by five students from Tsinghua University in China and the National University of Singapore. It creates storyboards from sketches by finding & stitching background images & item layers.

We present a system that composes a realistic picture from a simple freehand sketch annotated with text labels. The composed picture is generated by seamlessly stitching several photographs in agreement
with the sketch and text labels; these are found by searching the Internet. Although online image search generates many inappropriate results, our system is able to automatically select suitable photographs to generate a high quality composition, using a filtering scheme to exclude undesirable images. We also provide a novel image blending algorithm to allow seamless image composition. Each blending result is given a numeric score, allowing us to find an optimal combination of discovered images. Experimental results
show the method is very successful; we also evaluate our system using the results from two user studies.

Via Creative Review

http://www.creativereview.co.uk/cr-blog/2009/october/photosketch

To Change Effectively, Change Just One Thing

· Michael Angeles

Peter Bregman writes about how finding the simplest solution provides the most effective path to change. In his story he talks about how changing one thing, one habit or pattern of behavior, permitted him to be effective at losing weight. This simple strategy contrasts with the multitude of diet books that suggest entire regimine of change in order to lose weight.

It's a great tale that Bregman uses to illustrate how simplifying a process or dealing with a challenge can sometimes be most effectively handled by reducing it to its essence, and devoting 100% of energy on a singular action. I think there's no doubt that this practice, whether it's in finding a touch point for a strategy or determining a singular idea behind a project's goal is pretty powerful.

I can see this kind of focus working well for me if I remember to keep the one thing in mind. I'm finding the idea compelling enough that I tacked it on my wall to remind me of the focus of my current project.

Link via @jc

http://blogs.harvardbusiness.org/bregman/2009/10/i-lost-18-pounds-in.html